Home / Shipping Policy

Does Car Torch Offer Free Shipping?

YES! All Shipping is free for all of Car Torch's items for a limited time only.

Why Is My Order Shipped In Different Packages?

Car Torch implements an optimized order fulfilment formula that provides the most efficient and reliable way for you to receive your complete order. If you have a multi-item order, each item may be shipped from one of our several different warehouses, depending on item availability and fastest shipping time.   Alternatively, if a very popular item is on a slight back order due to high order volume, we will ship your items at different times, in different packages, to prevent delaying your order and increase the speed of your delivery.

When Will My Order Arrive?

Orders are shipped out directly from any of our several warehouses. Due to the popularity of our offers, please allow an estimated 8-25 days for your order to arrive. (varies from product to product). Please note, that due to the extreme popularity of our offers, these are only estimates.

What Happens If My Order Gets Stuck Or Lost In The Mail?

All of our orders are sent with insured shipping and handling. If an order gets stuck, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.

If the package is showing as delivered but not received by you or if it’s been stolen from your mailbox/front door, then we’re not responsible for that loss. You can ask the courier company to provide proof of loss to retrieve your package (the contact number and tracking number of the post office will be provided to you).

Please see our refund and return policy for when these might be applicable to shipping situations.